SEND US YOUR GLASSES!
IMPORTANT DISCLOSURES IF YOUR ARE SENDNG US YOUR OWN FRAME:
The Eyeglassclub and it's affiliated eyeglass lab successfully fabricates thousands of eyeglasses every single month. Our goal is to turn around your order as quickly as possible with fantastic lenses. Breakages, damages and even lost glasses are very rare but do occur from time to time. We can not completely eliminate this small risk. As a result we have made the following disclosures. By sending your glasses you agree to the following disclosures and understand that in the event of any breakage, damage or loss, we will not be held financially responsible in any circumstance.
* If your frame is deemed to be in too poor condition to use we will send it back to you and give you the option to send another frame, select a frame from our selection, or refund you ( less $5 for shipping back your old frame)
* If a breakage or damage occurs we will contact you via phone, give you the option to send another frame or offer a replacement from our own selection at no additional cost. Our customer care team will offer you a choice of several glasses to choose from. This is our only customer satisfaction policy for damaged or broken frames. At no point will we be financially liable for any breakages, scratches, missing studs or damage to your frame.
* If we receive a frame that is not the same as the frame you indicated was shipped out, we will contact you via phone or email, and mail it back. You can authorize the Eyeglass club to relense this frame via email. The Eyeglassclub will at no point be financially responsible for any lost, or misplaced frames, regardless of whether we made the error or not.
By mailing your glasses you are understanding and agreeing to these terms.